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Kenya Data Protection Act (2019)

Privacy Policy

Last Updated: June 2026

Introduction

Krachecker.co.ke is committed to protecting your privacy and personal information in accordance with the Data Protection Act, 2019 of Kenya and other applicable laws.

This Privacy Policy explains how information is collected, processed, used, retained, and protected when using our services.

By using Krachecker.co.ke, you agree to the practices described in this Privacy Policy.

Who We Are

Krachecker.co.ke is an independent taxpayer verification platform operated by Jigrow Limited.

Our platform provides taxpayer verification, KRA PIN checks, tax obligation checks, eTIMS-related checks, and related compliance services through electronic verification channels.

Krachecker.co.ke is not a government agency and is not affiliated with, endorsed by, or operated by the Kenya Revenue Authority.

Information We Collect
Information required to provide our services.

National ID Number, Alien ID Number, Passport Number, Company Registration Number, and KRA PIN Number.

Mobile phone numbers, email addresses where provided, IP addresses, browser information, device information, and website usage information.

Payment references, transaction confirmations, service request identifiers, and support-related information.

We do not collect M-Pesa PINs, banking passwords, card security codes, or payment credentials.

Purpose of Processing

Taxpayer verification services

KRA PIN verification

Tax obligation checks

eTIMS verification services

Payment processing

Customer support, fraud prevention, security monitoring, auditing, and legal compliance

Data Processing & Verification Services

Information submitted through Krachecker.co.ke is processed for the purpose of providing requested verification, compliance, and taxpayer checking services.

Verification requests may be transmitted to authorized systems, registries, service providers, payment providers, or verification channels necessary to complete the requested service.

Information may be processed, logged, retained, or archived where necessary for payment processing, fraud prevention, security monitoring, dispute resolution, customer support, operational requirements, auditing, and compliance with applicable laws.

Data Retention

Krachecker.co.ke follows data minimization principles and retains information only where reasonably necessary for service delivery, payment processing, fraud prevention, customer support, security monitoring, dispute resolution, auditing, and legal compliance.

Retention periods may vary depending on the nature of the information, applicable legal requirements, operational needs, payment reconciliation requirements, and security considerations.

When information is no longer required, reasonable measures are taken to securely delete, anonymize, restrict, or archive the information in accordance with applicable laws and internal policies.

Security Measures

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or loss.

Security measures may include encrypted communications, secure server infrastructure, access controls, activity monitoring, authentication controls, and fraud detection mechanisms.

While we take reasonable steps to safeguard information, no electronic transmission or storage system can be guaranteed to be completely secure.

Information Sharing

We do not sell or rent personal information.

Information may be shared with payment providers, infrastructure providers, technical service providers, legal advisors, regulatory authorities, or law enforcement agencies where required by law or necessary for service delivery, fraud prevention, dispute resolution, or compliance purposes.

Third-party providers are expected to maintain appropriate security and confidentiality safeguards.

Your Rights

Access your personal information where applicable.

Request correction of inaccurate or incomplete information.

Request deletion where legally permitted.

Object to certain forms of processing where applicable.

Cookies & Third-Party Services

We use cookies and similar technologies to improve user experience, maintain secure sessions, analyze performance, and enhance platform functionality.

Our platform may use third-party providers for hosting, payment processing, analytics, security, email, and operational support.

Contact Information
Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

Any updates will be published on this page together with the revised effective date.

Continued use of Krachecker.co.ke after publication of changes constitutes acceptance of the revised Privacy Policy.